Privacy policy
Privacy Policy At Torrevieja Spain, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Spanish law.
1. Who We Are Torrevieja Spain Managed by Frans van de Lavoir San Miguel de Salinas, Alicante, Spain. We act as the data controller for the personal data we collect from you.
2. What Data We Collect We collect only the information necessary to manage your booking and comply with legal obligations, including: Full name, address, and contact details (email, phone number) Identification documents (for police registration as required by Spanish law) Payment details (processed securely via our booking platforms) Booking and stay details (dates, number of guests, preferences)
3. How We Use Your Data Your data is used for: Processing and confirming your booking Complying with local guest registration laws in Spain Communicating essential information about your stay Managing payments, invoicing, and accounting Improving our services and guest experience We will never sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing We process your personal data based on: The performance of a contract (to fulfill your booking) Legal obligations (e.g., guest registration with local authorities) Legitimate interest (to ensure security and provide good service) Your consent (for optional communications such as newsletters, if applicable)
5. Data Retention We retain your data only for as long as necessary: Booking records: up to 5 years for accounting and tax purposes. Guest registration data: as required by Spanish security regulations. Marketing or communication data: until you withdraw your consent.
6. Data Security We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.
7. Your Rights Under GDPR, you have the right to: Access, correct, or delete your personal data. Restrict or object to processing. Request data portability. Withdraw consent at any time (without affecting prior lawful processing). You can exercise your rights by contacting us at [insert your email]. If you believe your data has been handled incorrectly, you may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
8. Updates to This Policy We may update this Privacy Policy occasionally to reflect legal or operational changes. The most recent version will always be available on our website. Torrevieja Spain
Frans van de Lavoir & Team

